What type of automatic email notifications are available on Knorish?

Knorish users can utilize pre-created email templates on Knorish to send in automatic email notifications to the learners. Each of these templates is created for a separate purpose based upon the type of the email. These emails are automatically sent at specific events with the relevant information added in dynamically. 

Pre-configured Automatic Email Notification Templates

In the left toolbar scroll down to the ‘settings’ menu and click on it. This will bring in a drop-down menu. In this menu select the ‘Template’ option as shown in the image above.

In this new page, you will find the ‘HTML template’ section. In this section, the first option is for selecting the desired template. Clicking on the drop-down button will bring in all the templates available on the platform. 

These templates are:

  Publisher Enterprise
Email or phone not confirmed ✔️ ✔️
Send email to team   ✔️
Send email to students ✔️ ✔️
Forgot password email ✔️ ✔️
Purchase successful customer ✔️  
Send account invite user enterprise   ✔️
Public sign up ✔️ ✔️
Send course invite user enterprise   ✔️
Invoice to student downloads ✔️  
Send identity and access invite ✔️ ✔️
Live event email template ✔️ ✔️

Email or phone not confirmed

This email is sent automatically when the learner has not confirmed his email id or phone number and as such the account activation is pending. 

  • Can be used by publisher and enterprise accounts

Send email to the team

This email is sent to share a message or an announcement to the entire team which could be a group of students, teachers or administrators

  • Can be used by enterprise account

Send email to students

This template can be used to update the student about update related to a new course, updation in the current course, any new and upcoming assignments etc.

  • Can be used by publisher and enterprise accounts

Forgot password email

This email is sent automatically when a user click on forgot password button at the login page. It provides a password reset link to the team or the student

  • Can be used on publisher and enterprise accounts both

 Purchase successful customer

This email is an auto notification which is sent at the time of course purchase. It also provides an invoice to the customer who has purchased the course. The email highlights the name of the course, the order number for future reference and the amount he has paid for the given course.

  • This is only used for publisher accounts

Send account invite user enterprise

When a student is added to the site , this email is sent automatically to the registered email ID.

  • Can be used by enterprise account

Public sign-up

Anytime a user sign ups on your site, this email is sent automatically to the user with a link to activate their account. 

  • Can be used by publisher and enterprise accounts

Send course invite user enterprise

When a student is added to a course in Enterprise accounts, this email is sent automatically to the registered email ID.

  • Can be used by enterprise account

Invoice to student download

This email is the invoice email that is shared with users when a course is purchased. 

  • Can be used by publisher accounts

Send identity and access invite

When a new instructor or site editor is added to your online academy, this email is sent automatically. It provides a special permission or authorization to edit the course as a publisher or edit the website as an editor

  • Can be used by publisher and enterprise accounts

Live event email template

When a live event is added to a course, this email is sent automatically to all the registered users. The email includes a link to the event as well.

  • Can be used by publisher and enterprise accounts

These are the automatic templates for the email notifications that are available on Knorish. Users can customize their templates according to their needs by adding logo, content and links accordingly.