Knowledge Base
Customer Care - +91-6366449374 (Weekdays - 10 AM - 6 PM)
New Support Ticket
Student Management
Getting Started
About Knorish
Get to know the Knorish Dashboard and Site
Site & Content Migration
Site Customization
Getting Started
Customize Your Site
Build Your Site Pages
Courses and Certificates
Building Your Online Course
Add Course Completion Certificates
Live Events and Webinars
Build Assessments In Your Course
Account and Billing
Billing and Payouts
Account Login and Password
Others
Notifications
Integrations
API & Key Integrations
Marketing & Sales
Marketing your online courses
Lead generation
Payment Solutions
SEO
Site Analytics
Referrals
Apps
Student Management
Courses Related
Receipts
Messages and Notifications
Payments and receipts
Site and Course Access
Identity & Access
Specific role based user profile access
Access
Enterprise accounts
User Management
Publisher API
Getting Started
Support Resources
Common Technical Issues
Get Help
Settings
Course Bundles
Bundles
Back to home
Knowledge Base
Student Management
Getting Started
About Knorish
Get to know the Knorish Dashboard and Site
Site & Content Migration
Site Customization
Getting Started
Customize Your Site
Build Your Site Pages
Courses and Certificates
Building Your Online Course
Add Course Completion Certificates
Live Events and Webinars
Build Assessments In Your Course
Account and Billing
Billing and Payouts
Account Login and Password
Others
Notifications
Integrations
API & Key Integrations
Marketing & Sales
Marketing your online courses
Lead generation
Payment Solutions
SEO
Site Analytics
Referrals
Apps
Student Management
Courses Related
Receipts
Messages and Notifications
Payments and receipts
Site and Course Access
Identity & Access
Specific role based user profile access
Access
Enterprise accounts
User Management
Publisher API
Getting Started
Support Resources
Common Technical Issues
Get Help
Settings
Course Bundles
Bundles
Student Management
Support students and increase engagement
How to change the user profile's name, email and password?
Courses Related
How to check student course progress, assessments and reports
How to check the number of signed up users or the list of users who have purchased a course or bundle & downloaded the data?
How can students get the course completion certificate again if there is a spelling error in the name?
Disabling or enabling course access for a student via course expiry
My student has completed the assessment but did not get the course certificate. What to do now?
How to use Analytics Feature on Knorish?
See more
Receipts
If any student wants a refund, will there be any transaction charges again?
How do I edit the student invoice template?
Messages and Notifications
How to customize an automatic email template?
How to create email reminders for course expiry?
How to customize the spotlight and share updates or announcements with learners?
How to enable a forum on your site?
Email Notifications
Chat tool on Knorish - accessing, disabling and responding to queries
What type of automatic email notifications are available on Knorish?
How to add logos to automatic email notifications
See more
Payments and receipts
Course Sales Payment Refunds
How to check if a refund has been processed to a learner?
How to enable GST based Invoices for students from your site?
Can I accept payments for my course in EMIs
Site and Course Access
Delete student's information and stop course access
Publisher dashboard: How to add/import users and assign them courses/bundles?
The payment has been received. However, the course is not yet assigned to the user. How can I fix this?
How to reset assessment attempts?
Enable social sign in with Google, Facebook and LinkedIn
See more
