How to send WhatsApp Messages to your users directly from your knorish account

You can send WhatsApp messages to your users individually and start a conversation from your Knorish account. This seamless integration ensures you can promptly engage with your users as and when needed.

How to send a WhatsApp message to users

  • Log in to Your Knorish Account. 
  • Access Publisher Dashboard
  • Click on Users Section
  • Browse through the user list and select the specific user you wish to send a message to.
  • Click on the WhatsApp Icon to open WhatsApp Web
  • On WhatsApp Web, type your message and send it directly to the user’s WhatsApp number.

Important Considerations

  • Incase the number doesn't exist on WhatsApp, you will get an error message stating that the phone number shared is invalid. 

    WhatsApp Error Message
  • Additionally, the WhatsApp message icon will only appear next to users who have a phone number listed in your Knorish account
  • Ensure you are logged into WhatsApp Web. 
  • Messages can only be sent from the number you're logged in with on WhatsApp Web or WhatsApp on your device.
  • If the user's number isn't registered on WhatsApp, you'll receive an error message from WhatsApp.