How to customize an automatic email template?

Creators can customize the automatic email templates that have been pre-created on the Knorish platform. To know more about all the automatic email templates that are available read our FAQ on the Types of automatic email notifications available on Knorish. However, to customize these templates follow the steps given below after logging in to your account on Knorish: 

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  1. Go to Settings in the left toolbar
  2. Select the template menu
  3. Once on the ‘HTML Template’ page, choose the template you want to customize. (We have used the ‘public sign-up’ template for this instance)

As you can see from the template that has been shown in the graphic above, you can

  • Change the Subject or Text in the body of the template
  • Use Bold, Italics, Underline and Hyperlink buttons as needed

That’s it. By following these simple steps, you can customize the automatic email templates on your account on Knorish.

Important Considerations:

  • Kindly do not make any manual changes to the ones in brackets as these fields are auto-filled when the email is sent to the user(s) on the platform.
  • Any additional modifications to the email template body would require the changes to be done through HTML by clicking on the Source button.