Notifications and preferences

Discover how to customize email notifications for your students or admins in your Knorish Account

This guide will walk you through the process of customizing these notifications to ensure that you receive only the most relevant and important information. Whether it's about drip emails, live session updates, or system alerts, you're now in complete control.

• Access & Customize User Notifications
• Access & Customize Knorish Notifications For Admins
• Access & Customize System Notifications
• Self-managing Notifications as users
  
  

User Notifications

User notifications are email notifications that will be automatically sent to your learners on certain specific triggers such as live session reminders, funnel emails or drip emails. 

The email list includes notifications such as Drip emails, Funnel emails, Live session reminders, Live events, Course expiry, Team notifications, Direct emails, Bundle autopay failure or reminder, Bundle subscription canceled, Contact reply, Purchase successful, Course or bundle assigned, and Account invite.

Here’s how to customize them:

• Login to your Knorish Account
• Access the publisher dashboard
• Select Notifications under Settings
• Access User Notifications
• Turn off or on select notifications
• Or should you wish, you can also Turn Off All Notifications

Knorish Notifications 

There are several types of Knorish notifications. that will be sent periodically to you such as monthly GST invoice email, Course or bundle purchased by user email, Payout processing, Payout processing, Payout processing, Data error,  Bulk user import successful,  Knorish subscription purchased and App rejection email. 

Here’s How To Access Knorish Notifications

• Login to your Knorish Account
• Access the publisher dashboard
• Select Notifications under Settings
• Access User Notifications
• Turn off or on select notifications

System Notifications

To check which emails were sent from your site, follow these steps: 

Here, you will see all the unread knorish notifications under system notifications based on your selections on Knorish Notifications. 

All unread emails are marked with Dark Grey hue. You can click on the open icon to read the notification and will be redirected to the page where the data point is available.  

Notifications Management As Users

Learners and admins and other users can also customize email notifications from their accounts directly.

For example, if you don't want to receive email notifications about when your course was purchased by a user, you can simply turn it off on your dashboard.

Here's how users set up email notification preferences for themselves

1. Login to your account
2. Click Profile on the dashboard > Select Profile > Notifications
3. Enable/ or disable subscription status by selecting against email type
4. Save Preferences
   

Note:  In all the email notifications sent to the users, the users will now see the following message at the bottom of each email to set their notification preferences or unsubscribe.