Live Meeting & Webinars: How to conduct Live Sessions with Zoom using Knorish

With Zoom at Knorish, you can now set up and conduct live meetings or webinars as a single, multiple, and ongoing straight from your Knorish site.


In this detailed article, we’ll share various aspects of the live sessions starting with its introduction, how this feature works, it's set up, recording, connecting or disconnecting options, and FAQs, etc. 

Covered in this FAQ


Important Considerations:

  1. Both meetings and webinars can be set up per live session for a maximum of 3 hours. After a meeting or a webinar is set up, in case the live zoom session extends beyond the pre-set time, then a 15 mins buffer is given for the session (meeting and webinar) to end. Post the 15 mins buffer, the zoom session will stop automatically.
  2. If the host happens to LEAVE the meeting/ webinar (due to internet connectivity or issues) - the host can join back by clicking on the go live button in the publisher dashboard, else zoom will stop this meeting/webinar automatically after 45 mins the host has left. If there are additional hosts that have been promoted before the HOST left the session, the session will continue to run. However, if the meeting/webinar has been ENDED by the host or the host has left the meeting without promoting anyone else as the host, the host won't be able to start/ join the session again.
  3. At any point, if you disconnect from the zoom session, you can join again by clicking on the same button.
  4. Once a meeting or webinar is ended by admin or promoted admin on zoom, you won't be able to start it again.
  5. To join a zoom meeting or webinar from Mac or iPhone, you will need to enable popups.

    Mac screenshot
    image (3)
    iPhone screenshot
    image (4)

About Live Sessions 

Live Sessions with Zoom lets you share your knowledge with your audience with even more engagement. You can now conduct live sessions and automate the entire logistics of planning live sessions, reminders, payment collection, managing learners, and more straight from within your Knorish site. Plus, you also get all the super cool features of Zoom without the need to get a separate subscription for Zoom.

You can host live sessions, offer live coaching or consulting, conduct live online training, offer one-on-one sessions or webinars with this feature once you schedule the start date, time, and duration. 

The students can participate in the live sessions right from within your course!

Live Sessions and Webinars?

Live Sessions in your Knorish site are pre-integrated directly with Zoom. You can choose to create live sessions (single, multiple, or ongoing) in your course or set up Webinars as well! The zoom integration allows for up to 500 participants in one live session. 

Here are a few key differences between a live session and a webinar:

    • Live Sessions are designed for more interactive smaller group sessions. These are designed to be a collaborative session with all participants being able to screen share, turn on their video and audio, and view who else is in attendance. 
    • Webinars are an additional feature with Zoom that allows you to conduct sessions ideal for a large audience. The feature has been designed specifically to help hosts conduct the session better with features that address this specific need. Besides the standard video, audio, and screen sharing, webinars allow view-only access to attendees who can interact with the host and other designated panelists via chat and answer polls and quizzes as well. The host or admin can unmute the attendees if they choose so.

To learn more about the functionalities available, visit: https://zoom.us/pricing/webinar


To use this feature, you must have a Knorish paid plan to get started. Post which, you can create unlimited Live Sessions. Simply set the date, time, and duration for your Zoom Session or Webinar directly within your Live Lesson course setting. The live schedule will be visible to students directly within their dashboard and once the live session starts, students can simply click on the join link to attend.

How to create a live session? 

Live Sessions Setup on Knorish

From this point onwards you can start customizing your live session setups. 

How To Setup Your Live Sessions

 

Live Session Image

  1. Input the name of your Section/Unit  in the Section name, this will display in the Course Player
  2. In Section Type, choose your format type:  
    • Single Session: One session that can be repeated at the same date and time weekly, monthly and yearly. For now, all description I know is that it is a one-time session.
    • Multiple Session: Schedule multiple sessions at any date and time.
    • Ongoing Session: Schedule a session on specific days and times of a week and repeat it weekly, or you can select dates of a month and repeat them monthly and yearly.
  3. Depending upon your selection, you’ll have the following format to set up

Live Session Image

 

A. Single Session Format

Under the Live Session setup, you can  input the requisite details: 

  • Session name: is the name you want to assign to the session for the students to see
  • Session Description will inform the students of what your session is about.
  • Start date Start time End date End time
  • Time zone (This refers to the time zone being considered for the date and time of the session)

        Note: The minimum duration of any live session (Single, multiple or ongoing) should be more than 30 mins. Additionally, the session start time should be at least 30 minutes from the current time.


        Live Session Settings

        Once done, click on Add Session to add more sessions or click on Next as above and Confirm the Schedule on the next page. 

        Once you confirm, you get to see the next screen where the pop-up notification shows that the Live Session is added successfully. Should you wish, you can add more sections. Else, proceed to the pricing and settings page next.

        Live Session added successfully


        If you choose "I want to add more sections", you would be taken back to the Curriculum page where you will be able to add more sessions. On choosing "I’m done, proceed to pricing and settings", You will be directed to the settings section.

        Course Settings

        Course Settings

        Fill in details < Course Image, Course Name, Choose Language, Course Reader Level, INR/USD Price, Visible to the public or Not, Featured Course or Not, Course Categories, Set Course Expiry in days, Checkout Redirect, Enable Chat, Limit Course Sales)

        Listed below are the inputs that go into the course settings page:

        • Course Image: The thumbnail image for your course. Click on the + sign and upload a suitable image from your PC/Desktop/laptop. 
        • Course Name: By default, it will show your Course Name unless you’re creating a new course from scratch
        • Choose Language: English /Hindi.
        • Course Reader Level:  Beginner/Elementary/Intermediate/Upper Intermediate/Advanced

        With these simple steps, you can take your live session live and manage its settings. If you need any assistance at any step, please contact us.

        B.  Multiple Session Format

        Under Multiple Session Format,  you can schedule multiple live sessions in series starting from a specific date and time

        The number of sessions lets the user define the no. of sessions per section. Each section can have a total of 250 sessions. However, you can set up unlimited sections, each with up to 250 sessions. 

        Start date Start time End time is about the scheduled durations of your session which you can edit in the next step. 

        Clicking on Next brings to the next screen. 

        Multiple Live Sessions

        Input all of your multiple session details: 

        • Session name: is the name you want to assign to the session for the students to see
          • Session Description will inform the students of what your session is about.
        • Start date Start time - End date End time is about the scheduled durations of your session which you can edit in the next step. 
        • Time zone (This refers to the time zone being considered for the date and time of the session)

        Note: The minimum duration of any live session (Single, multiple or ongoing) should be more than 30 mins. Additionally, the session start time should be at least 30 minutes from the current time.

         

        Add Session

        In case you want to Add more Sessions, click on Add Session at the bottom. The default no. is set to 2 sessions.  

        Default sessions count in multiple sessions

        Once done, click on Add Session to add more sessions or click on Next as above and Confirm the Schedule on the next page. 

        Once you confirm, you get to see the next screen where it says Live Session added successfully and whether you want to add more sections or if done, proceed to the pricing and settings page next. 

        Live session added successfully

         If your choice says, “I want to add more sections”, you would be taken back to the Curriculum page where it says Add Session. On choosing, “I’m done, proceed to pricing and settings”.

        Live Sessions Course Settings

        Course Settings

        1. Fill in details < Course Image, Course Name, Choose Language, Course Reader Level, INR/USD Price, Visible to the public or Not, Featured Course or Not, Course Categories, Set Course Expiry in days, Checkout Redirect, Enable Chat, Limit Course Sales)

        Listed below are the inputs that go into the course settings page:

        • Course Image: The thumbnail image for your course. Click on the + sign and upload a suitable image from your PC/Desktop/laptop. 
        • Course Name: By default, it will show your Course Name unless you’re creating a new course from scratch
        • Choose Language: English /Hindi.
        • Course Reader Level:  Beginner/Elementary/Intermediate/Upper Intermediate/Advanced
        • Certificate Download: Set the certificate download option to on/off for enrolled students. automatically Issued upon successful completion of the course 
        • INR Price: Price of the course in Indian Rupees
        • USD Price: Price of the course in US Dollars (International Students)
        • Visible To Public: If off - the course will not be visible in the featured course list or the course library.
        • Featured course: if On - makes the course available on the Page Builder to be used in the featured course list.
        • Course Categories: Depending upon the course you teach
        • Set course expiry in days: In case you don't wish to set a course expiry date, enter the value as 0
        • Checkout redirect: Ensures the course learners can start viewing your course immediately after purchasing it.
        • Enable Chat: Allows learners to send messages to the Instructor

          With these simple steps, you can take your live session live and manage its settings. If you need any assistance at any step, please contact us. 

          C. Ongoing Session Format

          Ongoing Session Format

          Under Ongoing Session Format, you can schedule a session on your days and times of a week and repeat it weekly, or you can select dates of a month and repeat them monthly and yearly

          Number of sessions lets the user define the no. of sessions per section. Each section can have a total of 250 sessions. However, you can set up unlimited sections, each with up to 250 sessions. 

          Start date, Start time, End Date, and End time is about the scheduled durations of your session which you can edit in the next step. 

          How do you want to repeat your sessions? You can select from Weekly/ Monthly/ Yearly options. 

          Clicking on Next brings to the next screen.

          Under Ongoing Session setup, you can  input all of your live session details:

          • Session name: is the name you want to assign to the session for the students to see.
          • Session Description will make part of your reminder emails to students or to inform them of what your session is about.
            • Start date Start time End date End time
            • Time zone (This refers to the time zone being considered for the date and time of the session) 

            Once done, click on Add Session to add more sessions or click on Next as above and Confirm the Schedule on the next page. 

            Once you confirm, you get to see the next screen where it says Live Session added successfully and whether you want to add more sections or if done, proceed to the pricing and settings page next.4

            Just like in other formats,  If your choice says, “I want to add more sections”, you would be taken back to the Curriculum page where it says Add Session. Else choose, “I’m done, proceed to pricing and settings”. 

            Course Settings

            1. Fill in details < Course Image, Course Name, Choose Language, Course Reader Level, INR/USD Price, Visible to the public or Not, Featured Course or Not, Course Categories, Set Course Expiry in days, Checkout Redirect, Enable Chat, Limit Course Sales)

            Listed below are the inputs that go into the course settings page:

            • Course Image: The thumbnail image for your course. Click on the + sign and upload a suitable image from your PC/Desktop/laptop. 
            • Course Name: By default, it will show your Course Name unless you’re creating a new course from scratch
            • Choose Language: English /Hindi.
            • Course Reader Level:  Beginner/Elementary/Intermediate/Upper Intermediate/Advanced
            • Certificate Download: Set the certificate download option to on/off for enrolled students. automatically Issued upon successful completion of the course 
            • INR Price: Price of the course in Indian Rupees
            • USD Price: Price of the course in US Dollars (International Students)
            • Visible To Public: If off - the course will not be visible in the featured course list or the course library.
            • Featured course: if On - makes the course available on the Page Builder to be used in the featured course list.
            • Course Categories: Depending upon the course you teach
            • Set course expiry in days: In case you don't wish to set a course expiry date, enter the value as 0
            • Checkout redirect: Ensures the course learners can start viewing your course immediately after purchasing it.
            • Enable Chat: Allows learners to send message to the Instructor

              With these simple steps, you can take your live session live and manage its settings. If you need any assistance at any step, please contact us.  

              Creating or Editing Course Landing Page

              Scenario 1: Once done with the above settings, you’ll be taken to Install a Theme page: 

              Scenario 2: If the theme is already installed, the page will ask for choosing a landing page. So, go ahead and choose a page from the installed theme and the page's design gets copied.

              Check or Review scheduled live sessions 

              • Course Curriculum Section on the landing page 

              • Live Sessions Library 

              You can search for the session using the search option. 

              How to go live from your Publisher/Instructor dashboard? 

              All your ongoing and upcoming Live Sessions are visible to you in the Live Session Library while the past sessions will be visible on the course curriculum page. 

              1. Click on Live Sessions on the dashboard
              2. Enter the session name to Search 
              3. Choose  to Start Event or Start Webinar 
              4. Go Live or Reschedule 

                How to Create a Co-host in the Zoom Live Sessions? 


                Creating a co-host in the live sessions lets the co-host manage the administrative end of the event like managing participants or handling recordings.

                Note: Only the Host can assign a Co-host role. You can have as many Co-hosts as you want in your webinar or meeting.  

                Follow these steps : 

                1. Click on Participants in the meeting controls at the bottom of the Zoom window
                2. Hover the cursor over the participant name you wish to  be a co-host
                3. Choose More & click on Make Co-Host

                Options available for a co-host  

                 

                As a Co-host, the following functionalities are available during the Zoom Live Sessions 

                • Chat: lets you access the chat window to chat with the participants
                • Stop Video:  allows start or stop video 
                • Spotlight Video: puts up to 9 participants as the primary active speakers for all participants and participants will only see those speakers
                • Rename: will let you change a participant's name as to how it is displayed to other participants 
                • Put in Waiting Room: Co-hosts can place participants in the waiting room 
                • Remove: Or they can admit/remove participants from the waiting room

                 

                Accessing Breakout Room  Feature


                Breakout Room Feature has been enabled in live sessions. Click on More to create Breakout Rooms for your session. 

                How to enable a waiting room in the live session?


                Waiting Room option enabled will let everyone or particular participants wait before you let them or all admitted to the session.

                1. Create a Live Event and Start Meeting 
                2. Go to Security Settings 
                3. Toggle to enable the waiting room 

                Spotlighting Participant’s Video 

                In this feature, up to 9 participants can be pinned by the host or co-host as the primary active speakers for all participants, and participants will only see these speakers. 

                Here’s how you can spotlight a participant’s video in an Android in steps: 

                Note: Just in case you want to cancel the spotlight, you have to repeat the first two steps but in the 3rd step you will tap on “ Cancel Spotlight Video.”

                Student Experience

                • To join a Live session from within the Course delivery screen, a student will simply need to select the Join Live Session button from his course page or calendar invite.
                • In case the session has not yet started, the student will be brought to a page indicating the session has not started yet. 
                • Learn more about the student live session login experience here: Live Sessions: Student Login Experience 

                Recording Your Live session 

                Zoom live session recording

                Note: Recordings must be saved locally on your computer. Cloud recordings are not available. 


                You can opt to manually record your Live Zoom sessions locally on your computer. If you want your students to have access to the previously recorded sessions, you can upload your recorded Zoom session videos to a Live Event or include a session replay link. Recording the live session is a zoom feature.

                 


                 

                How to Cancel or Edit a Live Session? 

                If you need to cancel a particular Live Zoom Session or Webinar, you must notify the attendees first and delete the session within the curriculum. If instead the rescheduling is required, you can edit the live session from the Curriculum section by clicking on Edit Live Section. 

                 

                Deleting your Live Session in Knorish will automatically cancel your Live Zoom session. Here’s how it works: 

                Note: Any individual chapter can be deleted, however, a section would need you to delete the chapters in it before deletion. 

                Here’s how students get notified of changes or cancellations of the Live Session in Multiple & Ongoing Sessions.

                By default, the student will be sent an Event Reminder one hour before the Live Session starts. You can customize the e-mailers further.

                • In the Curriculum section, go to Course>Courses

                1. Click on Edit Live Session in Chapter
                2. Scroll down to Create Email Reminders section 

                • You can customize your email as desired by selecting the tool icon under Actions. 
                • Alternatively, you can create email Reminders: Reminder Email, Cancellation or Custom Email. 

                Here are the steps to follow: 

                You have just successfully created a live session reminder that shall be delivered to your set mailing list. 

                Frequently Asked Questions (FAQs) 

                Zoom Related FAQs

                • Conducting Polls: Polling for webinars | Polling for Meetings
                • Recording Zoom Sessions
                  Local recording is available to users. Here's how: Local recording
                • Sharing your screen, content, or second camera
                  How to share your screen
                • Annotations
                  Meeting participants can annotate on a shared screen as a viewer or the one that started sharing your screen. Learn more
                • Audio/ Video Issues
                  • Audio Echo In A Meeting
                    If you hear audio echo or audio feedback during your meeting, learn more here how to troubleshoot it: Learn more
                  • Audio not working on iOS or Android
                    Try these troubleshooting steps: Link
                  • Video/camera not working
                    Troubleshooting Tips: Link

                Live Sessions on Knorish related FAQs

                • What are Knorish’s Live Session requirements? 
                  All Paid accounts will have the Live Session feature enabled on their dashboard at no extra cost. Learn more about the pricing plans here

                • Can I create Multiple Live Sessions in my course? What happens when I create multiple live sessions in my course? 
                  Yes, when you click on Add a Live Section in Curriculum, you will be asked to determine the Section type as follows: 



                  Input the name of your Training Session in the Section name, this will display in the Course Player. While in Section Type, you have to opt to choose your format type amongst:  

                  • Single Session:  One session that can be repeated at the same date and time weekly, monthly and yearly
                  • Multiple Session: Schedule multiple sessions at any date and time
                  • Ongoing Session: Schedule a session on your days and times of a week and repeat it weekly, or you can select dates of a month and repeat them monthly and yearly

                  Depending upon your selection, you’ll have to fill in further settings later. 

                • How to download the list of people who joined your zoom live event or webinar with their email & phone numbers?
                  For the users who join the session, their information will be available under the live session section. Here’s how you can download the list of people who joined your zoom live event or webinar with their email & phone numbers.
                Download Zoom Live Session Participant Contact List

                1. Go to Course>Courses>Session

                2. Click on Content>Edit Session Settings

                3. Scroll to Users Joined

                4. Select no. of entries

                5. Click on options to copy, download or print reports

                Important Considerations 

                  

                 

                You can select to see 10, 25, 50, 100 entries. The report can be copied on the clipboard, downloaded as a CSV/ Excel form, or Printed. 

                How to copy Zoom Join Links for Speaker & Users from Your Live Sessions?

                Once you have set up a Zoom live Session or Webinar, the guest speaker joining link will be generated. You can easily copy the link to pass it on to the participants. The users joining with the link will be able to directly join once the event begins.

                 

                Note: Copy guest speaker link (will be available all the time, login not required to join)

                Note: Guest speakers will be available everywhere on the live session card, plus on the course curriculum.

                • Would I be able to access the Analytics report on a Live session?
                  Yes! Here's how

                  • Go to Course Settings>Users
                  • Filter Date Range
                  • Fill in Search Type: All users who purchased this course/All users who did not purchase this course
                  • Click on Search to see the results
                  • Report Fields <Name, Email, Phone, Last Seen On, Created on, Actions>
                  • Download Options < No.of entries : Copy, CSV, Excel, PDF, Print>
                • Are email reminders sent to students before a live session starts?
                  Yes, email reminders can be set to be sent to students one hour before a live session starts.

                • Can I host a larger virtual session using live sessions?
                  Yes, If you're interested in hosting a larger live session { more than 500} using the Knorish platform, please book a call with our solutions team to discuss how we can help you on this piece. You can click here to receive further support.  

                • Can I conduct multiple concurrent sessions?
                  Yes! If you need access to more concurrent ( simultaneous) live sessions beyond what your current plan offers, please contact our Support Team: here and we will be happy to help.

                Need any other information, please feel free to reach out to us here and we will be happy to help