Live Meeting & Webinars: How to conduct Live Sessions with Zoom using Knorish?

With Zoom at Knorish, you can now set up and conduct live meetings or webinars as single, multiple, and ongoing sessions right from your Knorish site.

In this detailed article, we’ll share various aspects of the live sessions starting with its introduction, how this feature works, its set up, recording, connecting or disconnecting options, and FAQs, etc.

Live Sessions

  • Managing Your Live Sessions

Important Notes:

  1. Both meetings and webinars can be set up per live session for a maximum of 3 hours. After a meeting or a webinar is set up, in case the live zoom session extends beyond the pre-set time, then a 15 mins buffer is given for the session (meeting and webinar) to end. Post the 15 mins buffer, the zoom session will stop automatically.
  2. If the host happens to LEAVE the meeting/ webinar (due to internet connectivity or issues) - the host can join back by clicking on the go live button in the publisher dashboard, else zoom will stop this meeting/webinar automatically after 45 mins the host has left. If there are additional hosts that have been promoted before the HOST left the session, the session will continue to run. However, if the meeting/webinar has been ENDED by the host or the host has left the meeting without promoting anyone else as the host, the host won't be able to start/ join the session again.
  3. At any point, if you disconnect from the zoom session, you can join again by clicking on the same button.
  4. Once a meeting or webinar is ended by an admin or promoted admin on zoom, you won't be able to start it again.
  5. To join a zoom meeting or webinar from Mac or iPhone, you will need to enable popups.

    Mac screenshot
    image (3)
    iPhone screenshot
    image (4)

About Live Sessions 

Live Sessions with Zoom lets you share your knowledge with your audience with even more engagement. You can now conduct live sessions and automate the entire logistics of planning live sessions, reminders, payment collection, managing learners, and more straight from within your Knorish site. Plus, you also get all the super cool features of Zoom without the need to get a separate subscription for Zoom.

You can host live sessions, offer live coaching or consulting, conduct live online training, offer one-on-one sessions or webinars with this feature once you schedule the start date, time, and duration. 

The learners can participate in the live sessions right from within your course!

Live Sessions and Webinars?

Live Sessions in your Knorish site are pre-integrated directly with Zoom. You can choose to create live sessions (single, multiple, or ongoing) in your course or set up Webinars as well! The zoom integration allows for up to 500 participants in one live session. 

Here are a few key differences between a live session and a webinar:

    • Live Sessions are designed for more interactive smaller group sessions. These are designed to be a collaborative session with all participants being able to screen share, turn on their video and audio, and view who else is in attendance. 
    • Webinars are an additional feature with Zoom that allows you to conduct sessions ideal for a large audience. The feature has been designed specifically to help hosts conduct the session better with features that address this specific need. Besides the standard video, audio, and screen sharing, webinars allow view-only access to attendees who can interact with the host and other designated panelists via chat and answer polls and quizzes as well. The host or admin can unmute the attendees if they choose so.

Note: To learn more about the functionalities available, visit: https://zoom.us/pricing/webinar

To use this feature, you must have a Knorish paid plan to get started. Post which, you can create unlimited Live Sessions. Simply set the date, time, and duration for your Zoom Session or Webinar directly within your Live Lesson course setting. The live schedule will be visible to students directly within their dashboard and once the live session starts, students can simply click on the join link to attend.

How to create a live session? 

 

 

From this point onwards you can start customizing your live session setups. Here're the instructions: 

Go to your Dashboard > Courses > Create a new course > Enter Course name 

Click on Add Live section > Under section type,  choose your format type:  

  • Single Session: It is a one-time session.
  • Multiple Session: Schedule multiple sessions at any date and time or daily sessions.
  • Ongoing Session: Schedule sessions based on the frequency of the sessions whether it is on a weekly, monthly or yearly basis.

Select ‘’Create and schedule reminder emails’’ if you want to schedule an automated reminder email 1 hour before the scheduled start time of the session.

Fill in the details such as Session name, start & end date & time, time zone, and the live session thumbnail.

Note: The minimum duration of any live session (Single, multiple or ongoing) should be more than 30 mins. Additionally, the session start time should be at least 30 minutes from the current time.

 

Creating or Editing Course Landing Page

Scenario 1: Once done with the above settings, you’ll be taken to the Install a Theme page: 

 

Scenario 2: If the theme is already installed, the page will ask for choosing a landing page. So, go ahead and choose a page from the installed theme and the page's design gets copied.

Check or Review scheduled live sessions 

  • Course Curriculum Section on the landing page 

  • Live Sessions Library 

You can search for the session using the search option. 

How to go live from your Publisher/Instructor dashboard? 

All your ongoing and upcoming Live Sessions are visible to you in the Live Session Library while the past sessions will be visible on the course curriculum page. 

  1. Click on Live Sessions on the dashboard
  2. Enter the session name to Search 
  3. Choose  to Start Event or Start Webinar 
  4. Go Live or Reschedule 

Note: A session can be started only 15mins before the scheduled time.

    How to Create a Co-host in the Zoom Live Sessions? 


    Creating a co-host in the live sessions lets the co-host manage the administrative end of the event like managing participants or handling recordings.

    Note: Only the Host can assign a Co-host role. You can have as many Co-hosts as you want in your webinar or meeting.  

    Follow these steps : 

    1. Click on Participants in the meeting controls at the bottom of the Zoom window
    2. Hover the cursor over the participant name you wish to  be a co-host
    3. Choose More & click on Make Co-Host

    Options available for a co-host  

     

    As a Co-host, the following functionalities are available during the Zoom Live Sessions 

    • Chat: lets you access the chat window to chat with the participants
    • Stop Video:  allows start or stop video 
    • Spotlight Video: puts up to 9 participants as the primary active speakers for all participants and participants will only see those speakers
    • Rename: will let you change a participant's name as to how it is displayed to other participants 
    • Put in Waiting Room: Co-hosts can place participants in the waiting room 
    • Remove: Or they can admit/remove participants from the waiting room

     

    Accessing Breakout Room  Feature


    Breakout Room Feature has been enabled in live sessions. Click on More to create Breakout Rooms for your session. 

    How to enable a waiting room in the live session?


    The Waiting Room option enabled will let everyone or particular participants wait before you let them or all admitted to the session.

    1. Create a Live Event and Start Meeting 
    2. Go to Security Settings 
    3. Toggle to enable the waiting room 

    Spotlighting Participant’s Video 

    In this feature, up to 9 participants can be pinned by the host or co-host as the primary active speakers for all participants, and participants will only see these speakers. 

    Here’s how you can spotlight a participant’s video in an Android in steps: 

    1. Tap on the participants
    2. Select the participant’s name 
    3. Tap on Spotlight Video

    Note: Just in case you want to cancel the spotlight, you have to repeat the first two steps but in the 3rd step you will tap on “ Cancel Spotlight Video”.

    Note: Just in case you want to cancel the spotlight, you have to repeat the first two steps but in the 3rd step you will tap on “ Cancel Spotlight Video.”

    Student Experience

    • To join a Live session from within the Course delivery screen, a student will simply need to select the Join Live Session button from his course page or calendar invite.
    • In case the session has not yet started, the student will be brought to a page indicating the session has not started yet. 
    • Learn more about the student live session login experience here: Live Sessions: Student Login Experience 

    Recording Your Live session 

    Zoom live session recording

    Note: Recordings must be saved locally on your computer. Cloud recordings are not available. 


    You can opt to manually record your Live Zoom sessions locally on your computer. If you want your students to have access to the previously recorded sessions, you can upload your recorded Zoom session videos to a Live Event or include a session replay link. Recording the live session is a zoom feature.

     


     

    How to Cancel or Edit a Live Session? 

    If you need to cancel a particular Live Zoom Session or Webinar, you must notify the attendees first and delete the session within the curriculum. If instead the rescheduling is required, you can edit the live session from the Curriculum section by clicking on Edit Live Section. 

     

    Deleting your Live Session in Knorish will automatically cancel your Live Zoom session. Here’s how it works: 

    Note: Any individual chapter can be deleted, however, a section would need you to delete the chapters in it before deletion. You can read more detailed instructions here at: https://knowledge.knorish.com/enable-automatic-course-curriculum-updates-on-course-pages 

    Here’s how students get notified of changes or cancellations of the Live Session in Multiple & Ongoing Sessions.

    By default, the student will be sent an Event Reminder one hour before the Live Session starts. You can customize the e-mailers further.

    • In the Curriculum section, go to Course>Courses

    1. Click on Edit Live Session in Chapter
    2. Scroll down to Create Email Reminders section 

    • You can customize your email as desired by selecting the tool icon under Actions. 
    • Alternatively, you can create email Reminders: Reminder Email, Cancellation or Custom Email. 

    Here are the steps to follow: 

    You have just successfully created a live session reminder that shall be delivered to your set mailing list. 

    Frequently Asked Questions (FAQs) 

    Zoom Related FAQs

    • Conducting Polls: Polling for webinars | Polling for Meetings
    • Recording Zoom Sessions
      Local recording is available to users. Here's how: Local recording
    • Sharing your screen, content, or second camera
      How to share your screen
    • Annotations
      Meeting participants can annotate on a shared screen as a viewer or the one that started sharing your screen. Learn more
    • Audio/ Video Issues
      • Audio Echo In A Meeting
        If you hear audio echo or audio feedback during your meeting, learn more here how to troubleshoot it: Learn more
      • Audio not working on iOS or Android
        Try these troubleshooting steps: Link
      • Video/camera not working
        Troubleshooting Tips: Link

    Live Sessions on Knorish related FAQs

    • What are Knorish’s Live Session requirements? 
      All paid accounts will have the Live Session feature enabled on their dashboard at no extra cost. Learn more about the pricing plans here

    • Can I create Multiple Live Sessions in my course? What happens when I create multiple live sessions in my course? 
      Yes, when you click on Add a Live Section in Curriculum, you will be asked to determine the Section type as follows: 




      Input the name of your Training Session in the Section name, this will display in the Course Player. While in Section Type, you have to opt to choose your format type amongst:  

      • Single Session:  One session that can be repeated at the same date and time weekly, monthly and yearly
      • Multiple Session: Schedule multiple sessions at any date and time
      • Ongoing Session: Schedule a session on your days and times of a week and repeat it weekly, or you can select dates of a month and repeat them monthly and yearly

      Depending upon your selection, you’ll have to fill in further settings later. 

    • How to download the list of people who joined your zoom live event or webinar with their email & phone numbers?
      For the users who join the session, their information will be available under the live session section. Here’s how you can download the list of people who joined your zoom live event or webinar with their email & phone numbers. Click here for instructions. 

    Important Considerations 

      

     

    You can select to see 10, 25, 50, or 100 entries. The report can be copied on the clipboard, downloaded as a CSV/ Excel form, or Printed. 

    How to copy Zoom Join Links for Speaker & Users from Your Live Sessions?

    Once you have set up a Zoom live Session or Webinar, the guest speaker joining link will be generated. You can easily copy the link to pass it on to the participants. The users joining with the link will be able to directly join once the event begins.

     

    Note: Copy guest speaker link (will be available all the time, login not required to join)

    Note: Guest speakers will be available everywhere on the live session card, plus on the course curriculum.

    • Would I be able to access the Attendee report on a Live session?
      Yes! Here's how:

      • Go to Course Settings>Users
      • Filter Date Range
      • Fill in Search Type: All users who purchased this course/All users who did not purchase this course
      • Click on Search to see the results
      • Report Fields <Name, Email, Phone, Last Seen On, Created on, Actions>
      • Download Options < No.of entries : Copy, CSV, Excel, PDF, Print>
    • Are email reminders sent to students before a live session starts?

      Yes, while adding a live section, you will be prompted to create and schedule email reminders that are set to be sent to students one hour before a live session starts.


      You can also create additional reminder emailers while you set up auto-reminders for the learners. To do so Go to the curriculum page of the course > content > edit session settings > under Create email reminders, click on +Reminder email (there the sample email is already available, you just need to set up the scheduled email delivery date and time)

    • Can I host a larger virtual session using live sessions?
      Yes, If you're interested in hosting a larger live session { more than 500} using the Knorish platform, please book a call with our solutions team to discuss how we can help you on this piece. You can click here to receive further support.  

    • Can I conduct multiple concurrent sessions? 

      Currently, 1 Concurrent Live session is possible on the Power plan only. However, yes! If you need access to more concurrent ( simultaneous) live sessions beyond what your current plan offers, please contact our Support Team here and we will be happy to help.


      Here is a list of a few more FAQs that will help you give your users a great live learning experience: 

    • How does a student experience the live session feature and participate in the sessions hosted on my site?  
    • How to cancel or reschedule a live session and notify learners?
    • How to create & promote Webinars at your Knorish site?
    • How to record zoom live sessions and upload them for viewing later?
    • How can I conduct one-on-one sessions with Knorish allowing my users to book slots?